Knowledge Base
Public knowledge base
A Microsoft Windows Update is wreaking havoc with printers worldwide this week—KB50000802 (for newer Windows 10 builds; older Windows 10 and Server builds m...
Mon, Mar 15, 2021 10:35 AM
Microphone and Webcam audio issues on Dell Latitude 3,5, 7k series laptops.
Through some research this is a known issue with these series laptops runn...
Thu, May 6, 2021 1:12 PM
Here are the steps: 1. In the Admin console Go to Apps > G Suite Gmail > Advanced settings.
2. Scroll to the Spam section, hover over the settin...
Thu, May 27, 2021 1:07 PM
How to Set up your Microsoft 365 sign-in for multi-factor authentication (For end users)
Once we enable your organization, and your account, with multi-f...
Tue, Jun 29, 2021 10:27 AM
How to Sync OneDrive from the Online Portal
Sign into Portal.office365.com
Click on the 3x3 dot grid in top left
Once open click on OneDri...
Wed, May 11, 2022 10:48 AM
We use Manage Engine Mobile Device Manager Plus to support Ipads at Undercroft. There are 3 accounts so if you cannot find the device you are looking for se...
Thu, Sep 28, 2023 4:12 PM
Chrome Instructions
Click the 3 vertical dots in the upper right corner.
Click on Settings.
Click on “Privacy and security”
C...
Wed, Nov 1, 2023 2:19 PM
Edge Instructions
Click the 3 dots (…) in the upper right corner.
Click on “Settings”.
Click “Cookies and Site Permissions” on the l...
Wed, Nov 1, 2023 2:24 PM
Firefox Instructions
Click the 3 horizontal lines in the upper right corner.
Click on Settings.
Click on “Privacy & Security” on l...
Wed, Nov 1, 2023 2:26 PM
Safari Instructions
In the URL go to the https://cloud.scorm.com.
In top Left click on “Safari” then “Settings...”
Click on “Websites”
...
Wed, Nov 1, 2023 2:28 PM