FAQ

Default solution folder, feel free to edit or delete it.

FAQ-001N Granting End User Admin Rights
Question Why does 501tech prohibit their clients from having domain admin or local admin rights to our network and/or end user devices? Answer The mission...
Thu, Jan 5, 2017 4:43 PM
FAQ-002N Learning About The 501tech Online Donation Tool
QUESTION What do I need to know about the 501tech online donation tool to determine whether or not we should adopt it? What steps are involved in using the...
Tue, Jan 10, 2017 4:41 PM
FAQ-003N Opening a Ticket
QUESTION How do I open a ticket when I have a technical issue or need? ANSWER 501tech transacts all non-emergency support requests through...
Thu, Jan 5, 2017 4:14 PM
FAQ-004N How Do I Get The Most From 501tech Support
QUESTION How do I interact with the 501tech team so that I receive the best possible technical support? ANSWER 501tech is a donor funded (...
Thu, Jan 5, 2017 4:13 PM
FAQ-007N Hosting Your Website Though 501tech
QUESTION What are the advantages of hosting our website through 501tech? ANSWER There are many low-cost hosting options for your organization’s...
Thu, Jan 5, 2017 4:09 PM
FAQ-014N Updating Your Helpdesk Profile
QUESTION How do I update my profile in the 501tech helpdesk software?  ANSWER 501tech maintains contact and other types of information on all tho...
Wed, May 8, 2019 10:39 AM
FAQ-015N Client Requirements for QuickBooks Hosting
QUESTION What must clients provide in order to access the 501tech QuickBooks hosting service? ANSWER In order for a client to access the 501tech ...
Fri, May 31, 2019 4:36 PM