FAQ
Default solution folder, feel free to edit or delete it.
Question Why does 501tech prohibit their clients from having domain admin or local admin rights to our network and/or end user devices?
Answer The mission...
Thu, Jan 5, 2017 4:43 PM
QUESTION What do I need to know about the 501tech online donation tool to determine whether or not we should adopt it? What steps are involved in using the...
Tue, Jan 10, 2017 4:41 PM
QUESTION How do I open a ticket when I have a technical issue or need?
ANSWER
501tech transacts all non-emergency support requests through...
Thu, Jan 5, 2017 4:14 PM
QUESTION How do I interact with the 501tech team so that I receive the best possible technical support?
ANSWER
501tech is a donor funded (...
Thu, Jan 5, 2017 4:13 PM
QUESTION
How do I use the 501tech Service Desk?
ANSWER
501tech operates a Service Desk in order to provide the best possible support to...
Wed, Nov 29, 2023 9:10 AM
QUESTION What are the advantages of hosting our website through 501tech?
ANSWER
There are many low-cost hosting options for your organization’s...
Thu, Jan 5, 2017 4:09 PM
QUESTION
How do I update my profile in the 501tech helpdesk software?
ANSWER
501tech maintains contact and other types of information on all tho...
Wed, May 8, 2019 10:39 AM
QUESTION
What must clients provide in order to access the 501tech QuickBooks hosting service?
ANSWER
In order for a client to access the 501tech ...
Fri, May 31, 2019 4:36 PM
Step 0: This is not necessary when on a firewall running SonicOS 7.0 or above.
Go to Firewall Settings -> Bandwidth Management and change the Type from...
Fri, Oct 20, 2023 9:26 AM